From heavy-duty applications through to household septics, people all over Australia are using Insight Environmental's cost-effective solutions and services to deal with their wastewater and effluent management needs.

Check out our testimonials and find out what our loyal customers have to say!


“There are about 250 men on site and the septic was not handling the load so the waste was not breaking down. We were severely affected by a lot of odours, poor leaching... it was flowing through the system untouched and depositing in our pond. I introduced Insight Environmental's Activator and in a relatively short period of time the odours were completely eliminated…The waste is now being broken down completely inside the tank and the leach drain area has been completely cleaned up..."

David Fleming Elouera Colliery - NSW

"Thanks for the container of activator much welcomed. There are still some good helpful people around the country. It is good to know that people in Western Australia think of people in Queensland. I feel very sorry for those people that lost their homes in the bush fires. I got the activator the same day I got the bill."

Marge Walther Lowood - QLD

"By using Insight Environmental’s products to unblock our drains and for general cleaning ...we pushed out the need for septic tanks to be pumped out by double to triple the normal period. …”

Martin Blake Maintenance Superintendent Mount Gordon Operations Aditya Birla - QLD

"This is a great product. I have a kitchen sink that is lower than the rest of the house plumbing so it runs really slow. This of course makes it easy for smelly blockages. Activator is the only thing that makes it run at all. This is also a fantastic cleaner in the kitchen. It breaks down fat incredibly well. After 30 years of trying to find that one product that works well on stove tops, my pet hate, this is it. I honestly cannot live without Activator. I love it!"

Donna Newman Lake King - WA

“We use Insight Environmental’s products to maintain our septic systems in a healthy condition and no longer experience build up of waste or odour.  Ecocare products are also used to destroy odour and reduce the build-up of grease and fats in the sites grease traps…Using Ecocare products as a cleaner also makes the product particularly cost effective.  We can clean kitchen areas and toilet blocks and maintain our waste treatment systems with the same product…”

John Holliday, Purchasing Officer, Tuckabianna Gold - WA

“We use Insight Environmental’s products here at our outdoor education campus...it was important for us to use products that would have minimal impact on the environment.The children mainly use Ecocare Activator with the spray bottles you provided us to clean their cabins and have found that the product cleans efficiently. More importantly, we are rest assured with the knowledge it is easy and safe for them to use.  We have been using your product for 14 years now and have been very satisfied with it...”

Scott Downward Head of Campus Caulfield Grammar School - VIC

"I have been using Activator for about 5 years and my appreciation has not waved at all. It is the only product that cleans the older aluminum frames, and its use is so universal. Since I started using activator the kitchen drains has not been blocked by fat build up and the septic tank lasts longer between emptying. I have introduced my family to Activators properties and they are also very pleased with its performance."

Christina Dwyer Elleker - WA

 “We are an integrated rural health service and have been using your products, for a while now and I can honestly say it is pretty good. We use it quite regularly, and now, we do not have the trouble of smells from the grease trap...Your consultants have been pleasant to deal with. When we ring you up to tell you we are running low, we get the product delivered really quickly. I can always count on you to ring us back at the right time, when you say you are going to ring back…”

Andrew Evans Maintenance Inglewood & Districts Health Service - VIC

In my role as Senior Service Technician and Advisor at Wastewater Consultants Pty. Ltd, I am often in the position of servicing all different types of Aerated Water Treatment systems that may not be functioning well. I have recommended Insight Environmental’s products and have seen even the most neglected system turned around within little time. Even tanks that should have been pumped out have had an excellent result…The odour is usually nonexistent within 2-4 weeks. Regular weekly use according to the directions assists in breaking down the waste and helps keep pumps and filters in good order. It also Keeps sprinkler heads and irrigation lines clear and blockage free… and it is completely biodegradable; non-toxic for use in the home and safe to use on gardens.… We purchase large quantities of this product regularly and have always been very pleased with the results. It is a very useful wastewater management solution at a sensible price...”

Michael Goddard Senior Service Technician Wastewater Consultants - QLD

"I didn’t have any problems with my septic tank, but the GREASETRAP in the old house in which I am living was getting smellier and smellier, and I knew I had to do   something about it.  When reading your ads for Activator, I felt sceptical and kept shying away from such a purchase on my very low income. When the smell became unacceptable I took the plunge and -insisting on an environmentally friendly product - I decided to try Activator. Initially it did not seem to work, over several months I used up the whole container following the instructions to the letter... seemingly to no avail -  and when your staff rang me for feedback I reported failure to solve the problem. Well - I'd like to RETRACT that and let you know that a fortnight later, (I had thought no more of it) I suddenly realised when the washing up water from the kitchen sink went down the drain, that the greasetrap smell was almost completely gone! Silent but deadly the Activator had gone to work on what was a very longstanding problem and it even did the job without me having the greasetrap emptied before starting the treatment. The great thing is that now the amount needed for maintenance is not great, so the product becomes quite economical. For around $8.50 a week the greasetrap will keep working as it should, not needing to be emptied any more, and to me its really worth that!!  Although my septic system is problem free, I use the product as a loo cleaner too, so it also benefits the septic tank. It has a fresh fragrance, not chemical in any way and it instantly deodorises anything it comes in contact with.

Thank you Insight Environmental for coming up with the recipe for Activator - Its good stuff - worth every cent and I would unreservedly recommend it!"

Anna- Marijke McGough Deepwater -   NSW

 “We use Ecocare Activator mainly on our grease trap. We’ve got a commercial kitchen unit that caters three meals a day to 25 residents..The odours from the vent pipes do not get away and just linger. Despite having pumped out the grease trap every six to eight weeks, we still had neighbours complaining but Ecocare Activator has taken away the odours..

I still keep on using it to keep the smells away and I ask the cleaning staff to use it on and around some of the rooms where the patients are incontinent. Ecocare Activator definitely eliminates odours and makes our environment much more pleasant...”

Alan Flannigan Maintenance Manager Murravale Aged Care Facility Murrurundi - NSW

“I first started using Ecocare Activator a few years ago, after I saw your

   advertisement in the Weekly Times.  We were building a new home in Forrest and we were told we needed an eco-friendly cleaner that would be suitable for our newly installed aerated water treatment plant. I now use Ecocare Activator everywhere in my home and I don’t have any other cleaning products anymore….

The biggest benefit of Ecocare Activator is that it replaces multiple products. More importantly, cleaning with it protects our wastewater system. Otherwise, if we mess the whole system up, it will be expensive to fix. In my experience, the staff at Insight Environmental has provided very good service. We get it delivered to our post office box here and that works very well for us. Delivery is always very prompt…”

Deborah Payton Colac - VIC

“I have been using Insight Environmental’s products – since 1997 – which was when our Caravan Park opened and I am very happy with the results…I am very conscious of wanting to use an environmentally friendly product and it has been worth re-educating our cleaning staff so that our envirocycle runs well and the surrounding environment and staff are safe…I have been very grateful to the staff at Insight Environmental for their service. They have provided literature to us to help educate our cleaning staff and  given advice when problems have occurred…”

Ola Hobin Owner Bedford Gardens Caravan Park, Rubyvale - QLD

“We are an award-winning café-restaurant, between Townsville and Ingham, and we are on a septic system. We used to have problems with blockages and we had to get it pumped out about six times a year! Now that we use Ecocare Activator we only get it pumped out once a year… During tourist season, we can have many as up to 300 people using the toilets in one day, so it was embarrassing when the tanks were full and we had a lot of people…We pour Ecocare Activator down the toilets and the kitchen sink, after all the dishes are done and we’ve cleaned up the premises.. Now, we never get problems anymore... Using your product has saved us the inconvenience and costs of fixing blocked drains and pump outs…”

Alf Poefinger Owner Frosty Mango Café/Restaurant - QLD

"I would like to congratulate Insight Environmental on their product. Since I have been using Ecocare Activator in my septic tank, the problems of the past have disappeared. The previous years of blocked drains, over-flowing, seepage in tanks, etc; have gone. Bad odours and reoccurring problems have ceased."

Peter Perry Narrabri - NSW


    “As owners and directors of the plumbing and drainage company, Geelong Septic Tanks, we strongly recommend Insight Environmental’s products with all septic and sewerage and waste water treatment systems…

It is the most efficient and cost effective way to maintain the systems that we install because it eliminates harmful disinfectants from working against the systems… We have many clients in the Geelong area that use these products and they are greatly appreciative of how clean and odour free the products  keep their homes, as well as how clean their treated water is for their gardens…”

Joshua Gray Geelong Septic Tanks - VIC

Suppliers of Ecocare products since 2003

“I am very pleased with my purchase of Ecocare Activator. It is an excellent product for cleaning. When we first got it, I dosed our grease trap, drain and septic system to give the drains a good clean. Since then, I have been using Activator for almost everything...

I have always been careful in what I use, so I do not get problems with the septic.. I own plenty of stainless steel equipment and it cleans stainless steel so beautifully. It also cleans the insides of my oven and my glass cooking stove really well.

I found it great for spot-wiping, especially when I do not want to mop the floor. I have dogs so it is important that I use a cleaning product that is safe for them…. Ecocare Activator is very economical and one of my best buys ever..”

Ingrid Romer Nanango - QLD

“We sell Insight Environmental’s products to end users, such as Nursing Homes, who use it mainly for cleaning…We trialled the product against the competition and were amazed by the results... It is brilliant for cleaning - on the showers it is great for breaking down soap and fats, preventing blockages in pipes and drains…It neutralises the odour, rather than just masking it with a strong fragrance. …

Insight Environmental have been a wonderful company to deal with and what started purely from a single telephone call has developed over the years into a really solid business relationship…You have provided terrific service and just knowing that I can just ring in and talk to somebody is just great. Other companies we’ve dealt with before did not always suit us…Another thing we always support and promote is the Australia-made and environmental aspects of your product…”

Veronica West Dalkleen Hygiene Services - NSW

“I am an old lady of 85... and 35kms from the nearest business centre. I have been using your product for over a decade. During that period I have had no occasion to use the services of a plumber. Drains run freely, never is there an offensive odour and the septic system works perfectly. I don’t even have to remember to pre-order. Your efficient company ensures I have an adequate supply of your product.”

Name supplied but not displayed. Morundah - NSW

To find out more about Insight Environmental pick up the phone and one of our friendly consultants will be very happy to talk to you. If it’s not convenient right now, request a call back  and we’ll phone at a time to suit you.


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